Privacy Policy

Effective Date: April 17, 2026 Last Updated: April 17, 2026

Rank Arrow is an eCommerce growth and digital transformation agency helping Shopify brands scale through branding, UX/UI, SEO, and performance marketing. This policy explains how we collect, use, and safeguard the information of our clients and site visitors — in plain language, with the transparency our partnerships are built on.

Introduction

Welcome to Rank Arrow (“Rank Arrow,” “we,” “our,” or “us”). We are an eCommerce growth and digital transformation agency that helps Shopify and DTC brands scale through branding, UX/UI strategy, SEO, and performance marketing.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit rankarrow.com (the “Site”), engage our services, book a consultation, or otherwise interact with us. By using our Site or services, you agree to the practices described below.

Information We Collect

We collect information in the following ways:

a) Information You Provide Directly

Contact details such as your name, email address, phone number, and company name when you submit an inquiry, book a call, or email us at contact@rankarrow.com
Project briefs and related information you share when discussing branding, design, or development — including goals, references, and budgets.
Communication content from emails, messages, meeting notes, and calls.

b) Information Collected Automatically

Technical data including your IP address, browser type, operating system, device identifiers, referring URLs, and pages viewed.
Usage patterns such as time on page, clicks, and navigation, gathered through cookies and similar technologies.

c) Information From Third Parties

Data from scheduling tools (e.g., Calendly), review platforms (Clutch, Trustpilot), and analytics providers.
Publicly available information from professional networks such as LinkedIn when we research prospective clients or collaborators.

How We Use Your Information

We use your information to:

Respond to inquiries, schedule consultations, and deliver branding, UX/UI, SEO, and marketing services.
Prepare proposals, estimates, contracts, and project deliverables.
Communicate updates, project milestones, and administrative notices.
Improve our Site, services, and overall client experience.
Comply with legal obligations and enforce our agreements.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking tools to understand how visitors interact with our content and to optimize performance. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers who support our operations — such as hosting, analytics, email, scheduling, and payment platforms.
Project collaborators (e.g., contracted designers or developers) who are bound by confidentiality obligations.
Legal and regulatory authorities when required by law or to protect our rights.
Successors in the event of a merger, acquisition, or sale of assets.

Data Retention & Security

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, meet legal and contractual obligations, resolve disputes, and enforce our agreements. Project files and client records are typically retained for the duration of our engagement plus a reasonable period thereafter.

We implement reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

User Rights & Data Portability

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Request portability of your data in a structured, machine-readable format.

To exercise any of these rights, contact us at contact@rankarrow.com.

Contact & Legal Enquiries

If you have questions about this Privacy Policy or our data practices, please reach out:

Rank Arrow Pvt. Ltd.

Email: contact@rankarrow.com

Website: rankarrow.com